A Question that arises about what are the most important things to track in
Google Analytics?
WebLink
International, which provides membership management technology to business
associations and other member based organizations, just issued a new, free
e-book that might help you answer that question.
The e-book, "Top 10 Things Your Association Should
Measure in Google Analytics," recommends these top metrics for Google
Analytics:
1. Audience Location
DJ Muller, president and founder of WebLink, told CMSWire that "a lot
of people don't look at audience location, but, if you're a small
business," this data could help you target your marketing. The e-book
notes, however, that "web traffic from outside the target audience location
does not necessarily mean the
association should expand its marketing
area," as the audience could be commuters or the traffic could result from
social sharing.
Audience location screen in Google Analytics
2. Audience Engagement
This metric, measuring a viewer's time on a page and the number of pages
accessed, indicates how well an audience's attention is being captured. A web
site owner can add calls to action or links to encourage users to visit more
pages.
3. Mobile Traffic Behavior
Muller pointed out that increasing mobile traffic is one reason to follow
this metric, but there's also the fact that Google ranking – the result of a
secret algorithm – might be adversely affected for sites that do not have a
mobile
site. The e-book notes that Net searches from mobile devices have doubled
from 2012 to 2013. More time on a mobile site – Average Visit Duration – can
also indicate a better mobile user experience, since users won't spend much
time on a badly optimized mobile version.
4. Traffic Sources
Obviously, this metric can help a company determine the strengths and
weaknesses of an online marketing campaign, since it identifies the online
sources leading people to your site.
5. Social Media Traffic
This metric identifies the top social media referrals and can help you
target your social marketing.
6. Site Content Trends
Performance over time can show such trends as traffic spikes around holidays
or the benefits of specific promotions.
7. Page Bounce Rates
The e-Book notes that landing page bounce rates are "a better indicator
of the website's performance than the overall site page bounce rate."
Bounce rates can be improved with calls to action or more interesting content.
The reasons for bouncers, Muller told us, could be anything from the page not
looking good on mobile to the content being hard to understand. "If
bouncers are huge," he added, you might want to have "more calls to
action or smaller chunks of content."
8. Site Search Behavior
This metric can indicate if visitors are looking for something that isn't
obvious in your site. If it needs improvement, remedies can include additional
or clearer content, better navigation and better optimized search engine
keywords.
9. Events
This metric clarifies bounce statistics, since a bouncer can leave the page
after reading everything and finding what was needed or immediately after
arriving. The e-book notes that by "using a custom JavaScript and the
events reports, you can tell if someone has seen all of the text on that
particular page." Among other things, this metric allows a site owner to
better place calls to action on a page.
10. Funnel Visualization
How effective is your strategy, based on your goals? This metric allows a
site owner to determine if users are, say, reading about member benefits and
joining – and, if not, where they bailed.
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